Dear customer and partner,

Despite of the fact that Itella Estonia handles your goods with utmost carefulness, damages occure. In case we have delivered your shipment with damages or there was a delay in delivery, we kindly ask you to fill in attached claim form. We will handle your claim as quickly as possible.

All business is transacted in accordance with  the general conditions for transport, forwarding and warehousing of the Estonian Association of Freight Forwarders.